RESCHEDULE OR CANCEL A RESERVATION

CANCEL OR RESCHEDULE RESERVATION REQUEST

We understand during this difficult time that you would like to cancel your reservation and reschedule your event at a later date.
Our cancellation policy is excellent as you will never lose the deposit you have paid as there is no expiration date on the deposit credit you have with us.
CANCELLATION POLICY
Once we have processed your cancellation request, our reservations office will issue you an email credit coupon, allowing a 100% transfer of your deposit made to any party type on the same or future date with no expiration! The deposit you paid is fully transferable to any event type. You must be rescheduled with the manager you were originally scheduled with.

ALL RESCHEDULE REQUESTS MUST BE MADE ONLINE
PLEASE DO NOT CALL OUR RESERVATIONS OFFICE TO RESCHEDULE YOUR EVENT

Which would you prefer to do?

I would like to cancel my reservation for now and contact you when I'm ready to reschedule.I would like to change my reservation date.

Your Name *

Date of current reservation*

Name reservation is made under

Current reservation time*

Invoice number (if you have it) *

RESCHEDULE REQUEST- Date and time (if available)

Alternate date

We are experiencing very high demand for Saturday parties. Are you able to have your party on a Sunday or Weekday? Please note, if we are unable to accommodate your request for a new reservation with the same manager you were originally scheduled with, you will never lose the deposit you paid. You may apply it to any future party and it never expires.

YesNo

Email address*

Contact cell number*

Notes or special requests

Our reservations office is open daily and will contact you within 24 hours to answer all questions

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IMPORTANT
PLEASE ALLOW 24 HOURS TO PROCESS YOUR REQUEST.
WE WILL EMAIL A REVISED INVOICE TO YOU WITH YOUR NEW DATE AND TIME ON IT.
PLEASE DO NOT ASSUME YOU ARE RESCHEDULED WITHOUT A REVISED INVOICE EMAIL.
THANK YOU!

IMPORTANTPLEASE ALLOW 24 HOURS TO PROCESS YOUR REQUEST. WE WILL EMAIL A REVISED INVOICE TO YOU WITH YOUR NEW DATE AND TIME ON IT. PLEASE DO NOT ASSUME YOU ARE RESCHEDULED WITHOUT A REVISED INVOICE EMAIL. THANK YOU!

IMPORTANT
PLEASE ALLOW 24 HOURS TO PROCESS YOUR REQUEST.
WE WILL EMAIL A REVISED INVOICE TO YOU WITH YOUR NEW DATE AND TIME ON IT.
PLEASE DO NOT ASSUME YOU ARE RESCHEDULED WITHOUT A REVISED INVOICE EMAIL.
THANK YOU!