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New Reservation

Previous Customer
Invoice Number Required

Cancel or Reschedule  

Your  Current Event

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New Reservation Request

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Do you need to CANCEL or RESCHEDULE  your  Existing Reservation?

Please follow the link below and complete the reschedule request form. 

 Please do not complete a new reservation request.  Please do not call the reservations office. 

Reschedule Event




Submitting a Party Request 

does not guarantee a reservation

Are you a previous customer?
We ask this so we can look up prior invoices with details that may help us better serve you.
NOTE: Some Parks DO NOT ALLOW ANIMALS. Please be sure you have permission from the park first BEFORE submitting a request.
Please leave blank if you are NOT booking this event for another business or company.
Is your time flexible?*
If the time for your event is unavailable, we will offer you the closest available time we have.
What is your First and Last Name? (Or the name of the Person who will be in charge of this reservation)
Just to be sure, how long would you like us to be at your event for?
Street Address of where THE PARTY will take place.
City AND Zip Code of where THE PARTY will take place.
In case we need to reach you on the day of your event and we can not reach you.
You may list multiple email addresses if needed.
This is the method we use to schedule your event. It is VERY important we have the proper email address for communication.
Please include anybody that will be participating in the Pony Rides, Petting Zoo, or Balloon Twisting. (if applicable) • NOTE: There is NO extra cost for the amount of Children you are expecting. However, if there are MORE children at your event than expected, we can not guarantee that everyone will get to participate.
What is the age range of children that will be attending this event?
What time does • YOUR EVENT • Start and End? This helps us determine how flexible you are in your time, when we should arrive to set up, etc. If you don't have a scheduled time for your party, just leave blank.
Please Include
We include these extras at no extra cost! Please let us know which components you would like us to bring. (Note: *Not included with Horse or Pony Only Packages*)
Please pick what package you would like to make a reservation for.
If first choice is unavailable
Some packages listed include a choice of either Twisty Balloons, Glitter Stencils/Temporary Tattoos - (UPON AVAILABILITY) , or Professional Face Painting (UPON AVAILABILITY) Please request which you would most desire.
Decoration Request *if Available
If you're choosing a package with a pony or horse, what color decorations would you like to request? (We can not promise for the Pony or Horse to be decorated as requested.)
I would like to ADD
Please specify if you would like any of the following at your event. Prices are per ONE HOUR. (This helps us better understand your needs to prevent multiple invoice revisions)
Are you looking for a Quote only or are you ready to Book?
All of our event managers are professional and excellent! Each manager has a detailed web page on our web site. If you have a special request please let us know and we will do our best to honor your request.
Please include your invoice # below if you would like us to use your cancellation Credit for this event.
Our reservations office is open daily and will contact you within 24 hours - if we have any questions regarding your reservation. Please keep an eye out for an invoice with the details of your party on it. *If you would like to revise anything on your invoice, please reply directly to email and let us know so we may issue another invoice. Please understand that we are busier than normal this year. We promise we will get back to you as soon as possible!
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Thank you! Your message was sent successfully. Please allow us 24-48 hours to process your event request, as we are busier than normal this year. We WILL be in touch! Also, please keep an eye out for a invoice from - "[email protected]" (If we have the time/date available for your party, we will send you an invoice with the details so you may make your DEPOSIT online. PLEASE NOTE: Your DEPOSIT MUST BE PAID WITHIN 24 HOURS in order to CONFIRM your event!


If we can accommodate your reservation, we will issue you an INVOICE, VIA EMAIL FOR A DEPOSIT.


ALL deposits MUST be PAID within 24 hours

or your reservation hold will be 


If we do NOT have the Time or Date available, we will contact you as soon as we can VIA email to let you know what we do have available. 


Due to the recent rise in the price of fuel, this agreement is based on the price of fuel as of the date of submission of the invoice. Fuel is defined as both gasoline and diesel fuel. In the event that prices of either product increases more than 5%, then Chamberlin Pony Rides is entitled to charge the additional fuel cost based on the tender price.


Chamberlin Pony Rides LLC reserves the right to make any corrections to prices quoted due to clerical errors or errors of omission. In the event of any specific requirements (including without limitation any event quote, specification, ordered quantity, or trip fee changes) representing a price increase, Buyer will be notified and afforded an opportunity to confirm.

Our Reservations Department

Were here to help you make your event one to be remembered forever!

Sally Van Buren

Office Manager - Sally

Sally and her staff are available daily to answer your questions and help you plan the perfect event.  Our reservations department is open from 9 am to 9 pm daily to assist you.  734- 780 5800


Group Manager - Terri

Terri is our group specialist and Eastern field supervisor.  If you are planning a large event and need many different components (tents, bounce houses etc) Terri is available daily to assist you with planning your special day.  You may reach Terri in our reservations office at:  734-780 -5800

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Reservations  - Ashley

Ashley and her staff are available to assist you with the details of planning your initial reservation as well as payments and deposits. You may reach Ashley in our reservations office from 9 am to 9 pm at:  734-780 -5800

Girl holding rabbit

Reservations - Jeff

Jeff is available to assist you with the details of planning your initial reservation as well as payments and deposits. You may reach Jeff in our reservations office from 9 am to 9 pm at:  734-780 -5800

[email protected]

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Reservations  Reschedules - Sue

Sue is available to assist you with rescheduling your event.  If you had to cancel an event and have deposit payment credit, you may reach Sue in our reservations office from 9 am to 9 pm at:  734-780 -5800

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Reservations Manager - Monica

Monica is available to assist you with the details of planning your initial reservation as well as payments and deposits. You may reach Monica in our reservations office from 9 am to 9 pm at:  734-780 -5800

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Field Supervisor- Denise

Denise attends many of our Chamberlin events to ensure our customers are receiving the Chamberlin promise of top quality entertainment service for every party or event we attend.  You may reach Denise in our reservations office from 9 am to 9 pm at:  734-780 -5800

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Business Development Manager - Brandy

Brandy is available to assist your company, school, city or organization with the details of planning your initial reservation as well as assisting our previous customers with rescheduling an event. You may reach Brandy in our reservations office or email 

[email protected]

Learn more about our party choices

View Our Party Package Choices

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We require a $50.00 deposit to hold your event date. This deposit will go toward the purchase of your party. 

Please call our reservations office between the hours of 9 am and 9 pm daily to reserve your event.



In the event of inclement weather we ask that you contact your event manager if you wish to cancel on the day of the event. If you need to cancel prior to the day of your event, please call our reservations office between 11 am and 8 pm at 734-368-6582. Our reservations office will issue you a credit coupon, allowing a 100% transfer of your deposit made to any party type on the same or future date with no expiration! Please note, NO monetary adjustments will be authorized once we are on the job and begin your party. Your $50 deposit is fully transferable to any event type. Note: During the busy seasonal months of June through October, we are often sold out weeks in advance. We will make every attempt to reschedule your event. However, we do not guarantee we will have availability on the day you are wishing to reschedule your event.

NOTE: Do not mail a check to an address you find on the internet! If you need to mail a final payment, you must speak with our reservations department first and get our correct post office box mailing address. If you would like to make your reservation deposit in person, you may contact us and we will direct you to our Michigan office location.

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