Comment Card

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New Reservation

Please share your feedback regarding your event with us

Name

Phone

What was your Invoice Number? (If Known)

Who was your event manager?

Overall how would you rate your experience with our service?

PoorFairGoodVery goodExcellent

STAFF

Please answer the following questions regarding the presentation of the Staff.

Staff Appearance

UnacceptableNeeds ImprovementAs expectedBetter than exptectedExcellent

Staff Attitude

UnacceptableNeeds ImprovementAs expectedBetter than exptectedExcellent

Did the Staff interact with the Children?

Yes the entire time

As expected

Some of the time

No not at all

ANIMALS

Please answer the following questions regarding the presentation of the animals.

Animal Cleanliness

Better than expected

Animals were clean and presentable

Could use a brushing

Animals were dirty and unacceptable

Requested Decorations

Animals were decorated as requested

Animals were decorated

Animals were not decorated at all

How was the equipment appearance? (Truck, Trailer, Fencing, Saddles Etc.)

Better than expected

As expected

Unacceptable

EVENT MANAGER

Please answer the following questions regarding the presentation of the Event Manager.

Event Manager Appearance

UnacceptableNeeds ImprovementAs expectedBetter than exptectedExcellent

Event Manager Attitude

UnacceptableNeeds ImprovementAs expectedBetter than exptectedExcellent

Did the Event Manger interact with the Children?

Yes the entire time

As expected

Some of the time

No not at all

FREE EXTRAS / FACE PAINTING & BALLOONS

Satisfaction of Free Extras and Face Painting and Balloons (if applicable)

How did you like the Face Panting?

Was not included in my package

Extremely Satisfied

As Expected

Extremely Dissatisfied

How did you like the Twisty Balloons?

Was not included in my package

Extremely Satisfied

As Expected

Extremely Dissatisfied

Bubble Machine

Was on and playing as expected

I asked they not turn it on

It was not included in my package

They did not bring it (or turn it on)

Party Music

Was on and playing as expected

I asked they not turn it on

It was not included in my package

They did not bring it (or turn it on)

Lawn Games

Was on and playing as expected

I asked they not put them out

It was not included in my package

They did not bring it

ADDITIONAL

How many children / people attended your event?

Did we start your event on time?

Yes

Reservations Staff

Better than expected

As expected

Unsatisfied

How likley are you to do business with us again?

I will call you when I'm ready to reserve my next event

I will not do business with you again

Would you recommend Chamberlin Pony Rides?

Yes definitely

Maybe with a few changes

No probably not

FINAL THOUGHTS

Did you encounter any problems?

Do you have any suggestions for improving our parties or service?

Please upload any pictures you would like to share with us from your event!

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Chamberlin Pony Rides & Mobile Petting Zoo LLC

734-780-5800